Ten Ways to Improve Your Affiliates Credibility and Conversions
Lack of customer trust is still the biggest
barrier to online sales,
and judging by the amount of spam and scams flying about in cyberspace,
users
are right to remain suspicious.
Confidence online shoppers, however, know how
to determine a
merchant's credibility with onsite information and by asking relevant
questions.
Online merchants and their super affiliates
foresee their visitors'
concerns and address questions before they come up. In return, these
customer-oriented salespeople are rewarded with sales and conversion
rates much
higher than their counterparts whose focus is somewhere else.
Here are ten ways you too can increase your
conversion rates by
improving visitors' trust in your sites.
HONESTY: Visitors should
know exactly what to expect before
they get to your site. Dishonest advertising wastes their time and your
money.
They'll leave without buying, and without plans to return.
SUPERIOR KNOWLEDGE:
Affiliates with high conversion rates
usually own the products they sell. First-hand knowledge lends
reliability to their
personal reviews and sets them apart from the mass.
INVITE FEEDBACK:
Testimonials from happy customers are an outstanding
way to build trust in your merchandise reviews.
SELL QUALITY: Complaints,
refunds and charge-backs lower your
status, as well as your profits. Sell only high-quality goods.
KEEP DESIGN SIMPLE:
Unnecessary animated graphics scream
"Webmaster Kindergarten". Focus on your products, not fancy gimmicks
and avoid to much moving graphics.
SHOW RESPECT: Broken
links, graphics and forms are annoying.
Pop-ups, music and noise are irritating. Respect your visitors' time
and space.
Make sure your site is free of errors and other annoyances.
BE AVAILABLE: Make it easy
for visitors to get in touch with
you. A highly visible contact link on every page is usually enough to
let
visitors know that you are readily available.
EXPOSE YOURSELF: It's a
psychological fact that trust
increases with publicity. Stay in touch with your visitors by sending
them
useful information through your mailing list.
STRETCH: Affiliates often
receive emails better handled by
the commercial partner. Don't ignore those emails. Replying the message
promptly brands you as a professional with both the customer and your
partner.
GIVE TREATS: Freebies are
like chocolate samples. Few individuals
will turn them down, and your status goes up when they're good.
As you can see, gaining your visitors' trust
is simple. Simply be reliable.
Integrate one or all of the above methods and watch your credibility,
conversion rates and sales increase.
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